Privacy Policy

1. Introduction

CoreLinkAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or request a demo
• Subscribe to our newsletter or communications
• Participate in our pilot program
• Communicate with us via email or phone

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Business requirements and use case information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website and exit pages

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process your requests for demos or pilot program participation
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and optimize user experience
• Comply with legal obligations and protect our rights

4. Data Storage and Security

4.1 Client Data Privacy

Important: For our AI agent systems deployed for clients, all your business data remains on your own infrastructure. We do not collect, store, or have access to your proprietary business data. Our AI agents operate entirely within your secure environment.

4.2 Website and Contact Data

Information collected through our website and contact forms is stored securely using industry-standard security measures, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data backup and recovery processes

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services (e.g., email service providers, analytics providers)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@corelinkai.ai

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where we or our service providers operate. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CoreLinkAI
Email: info@corelinkai.ai
Phone: +1 888-479-8663
Location: Vancouver, BC
Website: corelinkai.ai